Lukas Haensch, who handles sales at Pathmonk talked about how they were able to understand their winning factors in the calls and increased their cal success rate by 46%.
Pathmonk is an Artificial Intelligence website-plugin to increase demos, trials, leads, sales etc. with zero changes to the website required - using intelligent in-web notifications, installed with one click, that keep improving over time.
They understand that many companies struggle to grow or convert leads through the website.
- Website: https://pathmonk.com/
- Industry: Artificial Intelligence
They wanted to make sure that their team is following the sales process - really addressing client questions and to see if the next steps are timed well.
Impact of the Problem
They did not have a crystal clear overview into why certain calls work great and other's less. They needed a way to review these calls and analyze them in a detailed manner.
Lukas came across Fireflies when he was in a different call, and found that this was the solution they needed to solve their issues and he scheduled a demo.
They can now have weekly review on calls. They also identified good and bad keywords with Fireflies.
With Fireflies, we were able to increase call success rate by 46% because we could analyse what was working for us and what wasn't
- Lukas Haensch, Sales at Pathmonk